Privacy Policy

Effective date: 19 April 2026

VisaHelp Immigration (“we”, “us”, or “our”) operates visahelp.ca. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

What we collect

Contact form submissions: name, email, phone, visa type, preferred language, and any case details you share. Email correspondence: the content of any messages you send us. Appointment details: scheduling information if you book a consultation. Website analytics (minimal): anonymized traffic data via standard server logs — no invasive tracking or third-party advertising cookies.

How we use it

Solely to: (a) respond to your inquiry, (b) deliver immigration consulting services if you engage us, (c) meet CICC recordkeeping obligations for licensed RCIC practice, and (d) send case-related updates. We do not sell, rent, or share your information with marketers.

Confidentiality

Information shared with Simran Grewal, RCIC, is held in professional confidence as required by CICC Code of Professional Ethics. Disclosure only occurs: (a) with your written consent, (b) to IRCC/CBSA as part of your authorized application, (c) where required by Canadian law.

Data retention

Case files retained for 10 years after file closure, per CICC requirements. Inquiries that do not become engagements are deleted within 12 months.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing info@visahelp.ca. We respond within 30 days.

Contact

Questions about this policy: info@visahelp.ca • 905-902-1300 • Brampton, Ontario, Canada.